FAQ & Site Info
FAQ
All of of our pieces are 316L implant grade surgical stainless steel, also the 14KT gold, and Titanium.
Orders are processed and shipped within 48 hours after receiving your order confirmation (excludes weekend and holidays).
Depending on your local courier, your delivery varies. Generally all orders are shipped via DHL or UPS, USPS
We will refund you only if your received products has any quality problem
We always try our best to meet the demands of all the customers. Once we receive your package and confirm it has never been used. We will refund to you within 24 hours.
We will refund you within 24 hours after we receive your package.
If you received a broken or defective item, please email Customer Service at [email protected], we will refund you or resend you the items. You have to decide which to go with.
We're committed to providing top quality at fair prices. That's why our products are shipped to you straight from the manufacturing plant - there are no middle-men involved, who drive up prices. This enables us to offer great products at low and fair prices!
We do not offer cash on delivery payment or purchase on account. For detailed information on all accepted payment types, please refer to the Payment and Shipping section.
